Unlock Loyal Readers: Master Customer Service To Sell More Today
- Achieve effortless confidence when selling so you present like a pro and attract loyal readers.
- Gain recognized authority that turns book signings into platforms for lasting reputation and influence.
- Unlock freedom to focus on writing while fans handle promotion through genuine customer relationships.
Delivering Excellence - An Author's Customer Checklist
- Step-by-step system for effortless reader relationships
- Proven framework to boost event sales
- Suggestions for professional book interactions
- Insider secrets for unforgettable customer experiences
Patrice Coke, Children's Book Author
Hello! My name is Patrice Coke and I am a published children's book author, former teacher, with a background in editing and marketing.
My background blends teaching with writing expertise with audience-focused promotion.
Because I also have a marketing background, I marketed my own book and increased discoverability through book events, speaking engagements, growing mailing lists by 90%, and boosting launch sales by 95% so books reach readers and generate income.
I pair my teaching and my experience as an author, with simple, actionable systems like the digital products I have recreated removing guesswork and sustaining momentum. I teach clear steps authors can follow confidently to build visibility, strengthen brand, and grow long-term sales.
My approach is unique because it combines book-industry experience with customer-service best practices and compact, actionable tools — like the Delivering Excellence checklist — that remove guesswork and make excellence easy to execute.
